Privacy Policy

Charlesberry.co ("we," "us," or "our") provides founder-level advisory, AI opportunity assessment, market research, competitive intelligence, customer intelligence, and related strategic services for business owners and leaders. This Privacy Policy explains what information we collect when you visit charlesberry.co and how we use it.

Information We Collect

Information You Submit

When you complete a contact form, request information, schedule a conversation, or otherwise contact us, you may provide information such as your name, email address, company name, and message.

We use this information to:

• Respond to your inquiry.
• Learn about your business needs.
• Schedule or prepare for a conversation.
• Provide information about services you requested.
• Follow up on the conversation you initiated.

Website Analytics

We may use Google Analytics 4 to understand how visitors use the website, including which pages are visited, how visitors arrive at the site, and general website traffic patterns.

Where configured, advertising and personalized advertising features are disabled. Analytics information is used to evaluate website performance and improve the content and visitor experience.

Website Behavior and Session Information

We may use Microsoft Clarity to better understand how visitors interact with the website through tools such as heatmaps and session replays.

Clarity is used to identify usability issues and improve the website experience. Sensitive form fields and visitor information are masked where supported by the platform and our configuration.

Server and Technical Information

Our hosting provider may automatically collect standard technical information, including:

• Date and time of a request.
• Pages requested.
• Browser and device information.
• IP address.
• Referring website.
• Response status or error codes.

This information may be used for website operation, reliability, troubleshooting, fraud prevention, and security.

How We Use Your Information

We use collected information to:

• Respond to requests and inquiries.
• Provide and improve our services.
• Understand website usage.
• Improve website content and functionality.
• Protect the website and its visitors.
• Comply with applicable legal obligations.

What We Do Not Do

• We do not sell your personal information.
• We do not use information collected through this website to serve targeted advertising.
• We do not add you to a newsletter or recurring marketing list without your permission.
• We do not use confidential business information you submit for unrelated purposes.

Third-Party Services

The website may rely on third-party providers for hosting, analytics, scheduling, forms, communications, or other operational functions. These providers may process limited information according to their own privacy policies and service terms.

We seek to use information only as reasonably necessary to operate the website and respond to visitors.

Data Retention

We retain information you submit only for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain appropriate business records, resolve disputes, or comply with legal obligations.

Your Choices

Most browsers allow you to block or limit cookies, analytics tools, and third-party scripts through browser privacy settings or extensions. Disabling certain technologies may affect how some website features operate.

You may request access to, correction of, or deletion of personal information you have submitted by contacting us at charles@charlesberry.co.

External Links

Charlesberry.co may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of websites operated by other organizations.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to the website, our services, or applicable requirements. The revised policy will be posted on this page with an updated effective date.

Contact

Questions or requests regarding this Privacy Policy may be sent to:

Charles Berry
Email: charles@charlesberry.co
Website: charlesberry.co